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View salary and benefits informationProvides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Works under moderate superv more...
Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. Implements methods, guidelines, and policies to facilitate efficient service delivery. Acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and e more...
The Technical Field Service Engineer II identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Installs, configures, troubleshoots, and maintains products/equipment. Being a Technical Field Service Engineer II performs start up testing and customer training on features and general maintenance of product. Research and answer customer questions about product features, issues and upgrades. In addition, Technical Field Service Engineer II has solid knowledge of the organization's products and services. Requires a bachelor's degree. Typically reports to a superviso more...
The Field Service Engineer II - Telecommunications analyzes existing networks and equipment and identifies opportunities for improvement. Designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment. Being a Field Service Engineer II - Telecommunications may require a bachelor's degree in area of specialty. Develops solutions that meet business requirements. In addition, Field Service Engineer II - Telecommunications relies on experience and judgment to plan and accomplish goals. Typically reports to a supervisor or manager. Working as a Field Servic more...
Provides on-site support and technical assistance with various products or equipment. Installs, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Identifies, analyzes, and repairs product failures and replaces and installs new components or parts as necessary. Inspects and tests completed work to ensure the service meets quality and safety standards. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about more...
Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. Implements methods, guidelines, and policies to facilitate efficient service delivery. Acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and e more...
The Field Service Engineering Supervisor oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Being a Field Service Engineering Supervisor implements methods, guidelines, and policies to facilitate efficient service delivery. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. In addition, Field Service Engineering Supervisor acts a more...
The Technical Field Service Supervisor oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Being a Technical Field Service Supervisor implements methods, guidelines, and policies to facilitate efficient service delivery. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. In addition, Technical Field Service Supervisor acts as a so more...
The Electro/Mechanical Equipment Field Service Representative II troubleshoots malfunctions by reworking, repairing, or modifying non-conforming parts and assemblies within equipment. Provides on-site support and technical assistance with various electro-mechanical products, equipment, and systems. Being an Electro/Mechanical Equipment Field Service Representative II performs trial runs of machinery to test quality and performance rates and trains users on operation and maintenance. Installs new equipment or upgrades and provides routine maintenance to ensure function and uptime. In addition, more...
Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Works under the close direc more...
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